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Privacy Policy

Published: April 29, 2026 at 7:58 PM

1.0 Indroduction2.0 Information We Collect3.0 Service-Specific Data Usage4.0 Data Retention & Residency5.0 M-Pesa and Financial Services6.0 Data Sharing and Disclosure6.3 Third-Party Integrations7.0 Enterprise Security Commitment8.0 Cookies and Tracking9.0  Your Rights10.0 Compliance11.0 Contact Our Data Office

1.0 Indroduction

At DealConnect, we are committed to protecting your privacy and ensuring that your personal and business information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you use our products and services, including routers, mobile phones, M-Pesa services, enterprise connectivity, cloud solutions, and cybersecurity services. 

2.0 Information We Collect

We may collect and process the following types of information:

2.0.1 Personal Information

  • Full name
  • Phone number
  • Email address
  • Business details (for corporate clients)
  • National ID or identification details (where required for M-Pesa services)

2.0.2 Transaction Information

  • Purchase history (routers, phones, accessories)
  • Payment records, including M-Pesa transactions
  • Service subscriptions and billing details

2.0.3 Technical Information

  • IP address
  • Device and network information
  • Browser type and usage data
  • System logs and security data (for cybersecurity services)

2.1 Enterprise Services Required

2.1.1 Business Details: Company name, KRA PIN, physical installation address, and authorized contact persons.

2.1.2 Network Metadata: IP addresses, bandwidth usage patterns, and connection logs for Enterprise Connectivity.

2.1.3 M-PESA for Business Data: Till/Paybill numbers, transaction volumes for API integration, and recipient details for Bulk Payments.

2.1.4 Cloud & Infrastructure Data: System logs, backup metadata, and configuration files for Cloud Hosting services.

 

3.0 Service-Specific Data Usage

3.1 We use your information to power the following specialized services:

  • Enterprise Connectivity: To provision Business Fibre and 5G, and to monitor network health for SLA (Service Level Agreement) compliance.

  • M-PESA for Business: To facilitate API integrations, automate payments, and manage Till/Paybill setups with telecommunications partners.

  • Cloud & Digital Infrastructure: To manage secure hosting environments, perform automated backups, and provide managed IT support.

  • Cybersecurity Solutions: To monitor for network threats, scan for vulnerabilities, and protect your sensitive corporate data.

4.0 Data Retention & Residency

  • M-PESA Records: Financial transaction data is retained in accordance with national financial regulations.
  • Cloud Data: For our Cloud & Digital Infrastructure clients, we ensure data is stored in secure environments with industry-standard encryption.
  • Security Logs: Cybersecurity logs are kept for a limited period to analyze threat patterns before being securely purged. 

4.1 How We Use Your Information

4.1.1 We use your information to:

  • Provide and manage our products and services
  • Process transactions and payments
  • Set up and manage connectivity, cloud, and cybersecurity solutions
  • Facilitate M-Pesa integrations and financial services
  • Communicate with you regarding services, updates, and support
  • Improve our systems, services, and user experience
  • Comply with legal and regulatory obligations

5.0 M-Pesa and Financial Services

5.1 When offering M-Pesa-related services:

  • We only collect data necessary to complete transactions and integrations
  • We do not store sensitive financial credentials beyond required limits
  • All services comply with applicable mobile money regulations and standards

6.0 Data Sharing and Disclosure

6.1 We do not sell or rent your personal information. We may share your data with:

  • Payment processors and mobile money providers
  • Internet service and infrastructure partners
  • Cloud and IT service providers
  • Regulatory authorities when required by law

6.2 All third parties are required to protect your information.


6.3 Third-Party Integrations

6.3.1 To deliver our "Get Connected" and "Integrate Payments" suites, we work with:

  • Telecommunications Providers: For Dedicated Internet and 5G deployment.

  • Payment Gateways: To facilitate M-PESA API automation and bulk payment processing.

  • Software Partners: To provide collaboration tools and managed IT software.

7.0 Enterprise Security Commitment

7.1 Given our role in Cybersecurity Solutions, we maintain rigorous internal standards:

  • Encryption: Data at rest and in transit is protected using advanced encryption protocols.

  • Access Control: Only authorized technical personnel have access to infrastructure configurations.

  • Confidentiality: All corporate mobility and dedicated internet traffic is treated as highly confidential.

8.0 Cookies and Tracking

8.1 Our website may use cookies and similar technologies to:

  • Improve functionality and user experience
  • Analyze traffic and usage patterns
  • Remember user preferences

  • You can manage cookie settings in your browser.

9.0  Your Rights

9.1 You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data (where applicable)
  • Object to or restrict certain processing activities

9.2 To exercise your rights, please contact us.


10.0 Compliance

Our operations adhere to the Kenya Data Protection Act (2019) and relevant international frameworks for cloud security and financial data handling.

11.0 Contact Our Data Office

For enterprise inquiries or data requests, please contact our Compliance Team: